Built for Product, Engineering, and Ops teams scaling Voice AI agents

Built for Product, Engineering, and Ops teams scaling Voice AI agents

Built for CX, QA, and Ops teams

The Flight Simulator for
Voice AI. Stress-Test Before
You Scale.

Audit every customer
conversation. Improve CSAT
and compliance automatically

ProdSim provides a high-fidelity sandbox to simulate millions of minutes of real-world scenarios. Detect hallucinations, verify SOP adherence, and master regional dialects in a safe environment before your first customer dial tone

prodQA analyses 100% of your calls and chats to detect compliance gaps, agent errors, and missed revenue opportunities - without manual QA.

Trusted by Leading Enterprises

90%

90%

Faster iteration cycles for

Voice AI logic and scripts.

100%

100%

Visibility into bot behavior across

millions of simulated minutes.

12x

12x

Faster time-to-market by

bypassing manual testing loops.

Dialect & Noise Stress-Testing

Dialect & Noise Stress-Testing

Simulate calls across 10+ Indian dialects in noisy, real-world environments. Ensure bots maintain context during complex code-switching and diverse accents

Automated Edge Case Injection

Automated Edge Case Injection

Feed your bot thousands of challenging scenarios—from abusive language to SOP deviations. Observe reactions and harden AI logic without risking brand reputation

Load & Latency Benchmarking

Load & Latency Benchmarking

Verify technical stability at peak volumes. Simulate massive traffic loads to ensure your bots maintain 500ms latency and a natural conversation flow.

Intelligence powered by deep simulation

Intelligence powered by deep simulation

Beyond simple testing, see the precise metrics that validate every stage of your Voice AI development.

01 - Define Guardrails

Lock your business rules before the bot touches a customer.

Lock your business rules before the bot touches a customer.

Upload SOPs, compliance documents, and knowledge bases. ProdSim maps every rule to evaluable constraints your bot must never violate.

02 - Inject Chaos

Configure the stress lab.
Break it intentionally.

Configure the stress lab.
Break it intentionally.

Dial up noise, switch dialects, trigger angry user personas, simulate network degradation. Every chaos vector is configurable.

03 - Simulate at Scale

10,000 concurrent sessions. No cluster to manage.

10,000 concurrent sessions. No cluster to manage.

Spin up production-scale traffic in minutes. ProdSim runs thousands of parallel voice sessions, generating real latency profiles and traffic spike signatures.

04 - Trace Failures

Forensic-grade failure analysis. Down to the millisecond.

Forensic-grade failure analysis. Down to the millisecond.

Every deviation is timestamped, transcribed, and linked to its cause. Hallucinations, compliance misses, and SOP violations all traceable, all replayable.

Generate. Stress. Evaluate. Iterate.

Generate. Stress. Evaluate. Iterate.

A four-stage pipeline that turns "we hope it works" into "we know it works."

A four-stage pipeline that turns "we hope it works" into "we know it works."

Stage 01

Scenario generation

Create realistic conversation form real - world

distribution and signals

Create realistic conversation form real - worlddistribution and

signals

Create realistic conversation form real - world distribution and signals

412

Personas

Personas

86

Intents

Intents

11+

Languages

Languages

24+

Noise Profiles

Noise Profiles

Noise Profiles

Stage 02

Stress testing

Run thousands of variants in parallel under real-world conditions until failure modes surface.

Peak Load

88%

Interruptions

71%

Code switch

84%

Hostile Users

58%

Stage 03

Behavior evaluation

Score every turn against ground

truth SOPs and tone.

SOP adherence

96.7

Hallucinations

12 found

Stage 04

Iteration Loop

Patch the prompt, swap the model, tune the SOP, re-run in minutes

and confirm improvement.

Patch the prompt, swap the model, tune the SOP, re-run in minutes and confirm improvement.

v3.1

78

v3.2

84

v3.3

91

v3.4

96

“Before Prodloop, our strategic decisions were based on just 3–5% of customer interactions, and agents depended on QA for feedback. With Prodloop’s AI-powered Auto QA, we now have 100% visibility, real-time TNIs, and automated audits and feedback.

This empowers Team Leaders/Managers with instant access to agent-level insights via the dashboard, enabling faster coaching and sharper refreshers. We have witnessed substantial financial benefits and shifted to a proactive, data-driven culture that’s elevating customer experience.”

Seema Joshi

Head of Customer Support & Assisted Buying

Tired of incomplete, costly quality audits that miss critical insights?

Tired of incomplete, costly quality audits that miss critical insights?

Tired of incomplete, costly quality audits that miss critical insights?